Privacy Policy

Effective date: August 10, 2026 · 生效日期：2026年8月10日

Hebei Zemeng Construction Engineering Co., Ltd. (trading as “Stone Art Sculpture”, “we”, “us” or “our”) operates this website and our business accounts on Facebook, Instagram and WhatsApp. This policy explains how we process personal information when you browse our website, submit an inquiry or communicate with our business accounts.

河北泽梦建设工程有限责任公司（品牌名称“Stone Art Sculpture”，以下称“我们”）运营本网站及 Facebook、Instagram、WhatsApp 企业账号。本政策说明您浏览网站、提交询盘或与我们的企业账号沟通时，我们如何处理个人信息。

1. Information we collect / 我们收集的信息

• Contact and inquiry details you provide, including name, email, telephone or WhatsApp number, company, project requirements and delivery information.
• Messages, attachments and conversation history sent through our website, Facebook, Instagram or WhatsApp business accounts.
• Platform information made available through official Meta APIs, such as a display name, platform-specific user or conversation identifier and profile image.
• Technical and security information such as IP address, approximate region, browser type, timestamps and service logs.
• Quotation, contract, order, payment and after-sales records when you do business with us.

我们可能收集您主动提供的联系方式及项目需求、消息和附件、Meta 官方 API 提供的平台显示名称及平台标识、必要的技术安全记录，以及与报价、合同、订单和售后有关的信息。

2. How we use information / 使用目的

We use information to answer inquiries, provide quotations and customer support, continue conversations across authorised staff, fulfil contracts and orders, prevent abuse, secure and maintain our services, comply with legal obligations and improve service quality. We do not sell personal information or use Meta platform data for unrelated advertising.

我们使用信息回复咨询、提供报价与客户服务、在授权员工之间保持沟通连续性、履行合同与订单、防止滥用、维护服务安全、履行法定义务并改善服务质量。我们不会出售个人信息，也不会将 Meta 平台数据用于无关广告。

3. Meta platform data / Meta 平台数据

Our application uses official Meta APIs to receive and reply to messages voluntarily sent to our own business accounts. We request only the permissions needed to manage those communications. Information received from Meta products is handled in accordance with this policy and applicable Meta Platform Terms and Developer Policies.

我们的应用通过 Meta 官方 API 接收并回复用户主动发送至本公司企业账号的消息，仅申请管理相关沟通所需的权限。通过 Meta 产品获得的信息会按照本政策及适用的 Meta 平台条款和开发者政策处理。

4. Legal grounds and choices / 处理依据与您的选择

Depending on your location and the context, processing is based on your request or consent, steps necessary before entering a contract, performance of a contract, compliance with law, or our legitimate interest in providing secure customer service. You can stop messaging us, decline optional information or use the privacy controls offered by the relevant platform.

5. Sharing and service providers / 共享与服务商

Information may be processed by messaging platforms, hosting, database, security, email, storage, logistics and customer-service providers only as needed to provide the relevant service. We may disclose information to professional advisers, authorities or counterparties when legally required or reasonably necessary to protect lawful rights. Service providers are not authorised to use the information for their own advertising.

6. Retention / 保存期限

We keep information only for as long as reasonably necessary for customer service, quotations, contracts, accounting, warranty, dispute resolution, security and legal compliance. Retention varies by record type. When information is no longer required, it is deleted or anonymised unless the law requires continued retention.

7. International processing / 跨境处理

Meta and some technical providers may process information in countries or regions outside your location. Where required, we use contractual, organisational and security measures appropriate to the transfer and processing.

8. Security / 信息安全

We use access controls, encrypted transport, credential protection, logging minimisation, backups and other safeguards appropriate to the nature of the information. No internet service can guarantee absolute security, so please do not send passwords, access tokens or unnecessary sensitive documents in a message.

9. Your rights and deletion / 您的权利与删除

Subject to applicable law, you may request access, correction, deletion or restriction of your personal information, or object to certain processing. See our Data Deletion Instructions or contact us using the details below. We may request limited information to verify that the request relates to you.

10. Children / 未成年人

Our products and business messaging services are intended for business customers and are not directed to children. Please do not submit a child’s personal information without lawful authority.

11. Updates / 政策更新

We may update this policy when our services or legal requirements change. The current version and effective date will remain available on this page.